Getting Started
Creating a free account
Create your free Joinin account by completing the sign up form. Your account information can later be updated in Billing. After signing up you will be taken to the Dashboard.
Dashboard
The Dashboard is the main hub for all your upcoming, active and completed events. For Upcoming Events you can quickly access the registration management page and the control page where you can rehearse your event. For Live events, you can quickly ...
Create a ‘New Event’
Once your account has been setup, you will arrive at your Dashboard, here you can setup and manage all of your events in one place. To create a new event click the +New Event button. You will be presented with a modal where you can set the name, ...
Access modes
There are multiple access modes available to suit any event. The access more can be change on the event general settings tab. Public The event is publicly accessible by anyone with the link. Attendees must enter the following fields to enter the ...
Attendee experience
This article documents the attendee journey through each stage of an example event for the company One Less. Pre-event Landing page/countdown The event landing page is available from the moment the event is created. It includes a countdown to the ...
Event modes (lifecycle)
Events move through a number of modes throughout their lifecycle. It helps to understand the different event modes and the functionality available in each mode: Scheduled Rehearsal Live Complete Scheduled The event has been created. You can update ...
Delete an event
Events can be deleted at any time from the account Dashboard. Only admin users can delete events. Before deleting Before deleting an event make sure to download and Analytics and Recordings you wish to keep. All data will be removed and no longer ...
Release changelog
Releases made to the Joinin platform 12 Nov 2021 Added Quiz engagement functionality. Higher maximum bitrates for presenter links. Increased from 1500Kbps to 5000Kbps max. Studio: keyboard shortcut to activate presenter comms talk. Press and hold the ...
Attendee count
The attendee count is the number of attendees that can view your event. The event attendee count is calculated based on the number of unique attendees interacting with your portal. An attendee is considered unique based on their email address. Count ...